Returns and Exchanges Policy

At Timex India, we offer a hassle-free 7-day return policy for all unworn timepieces in their original packaging. We are committed to ensuring your complete satisfaction with every precision instrument you purchase from our official store.

Return Process

• 1.
  Initiate Request

  Log into your account and navigate to 'My Orders' to select the item you wish to return and submit a formal request.

• 2.
  Quality Inspection

  Ensure the watch is in its original condition with all tags, warranty cards, and protective films intact for a successful verification.

• 3.
  Free Pickup

  Once approved, our logistics partner will schedule a convenient pickup from your delivery address within 24-48 hours.

• 4.
  Refund Processing

  After the returned product passes our quality check at the warehouse, your refund will be credited to your original payment method within 7-10 business days.